Are we fixing processes or people?

  Are we fixing processes or people?

(Execution Excellence -"Ability to get things done" Series)
 

We discussed some of the mindsets of highly influential people in the workplace to get things done. We mentioned win-win, how they look at work, and clarity of what they need.

Regarding practices, influential people work on themselves to build their credibility through relationships and expertise. The second practice is giving others their time, energy, and knowledge. The third practice is displaying respect by listening. The fourth practice is empowering others. The fifth practice is effective communication.

The next practice the people do is "Fixing processes than people." 

What is meant by Fixing processes than people?

It is all about continuously refining the process to avoid mistakes. Whenever a problem happens, look for the gap in the process than in the people.

It is more about process orientation.
 
People with process orientation have high likeability factor than the person who is finding fault with people and trying to fix some people responsible for the problem.

Influencing power or the ability to get things done is enhanced when a high likeability factor exists.

Generally, there are two types of people in the organization. One set of people (Type A), if any problem happens, the momentary reaction would be, "Who mistakes it is?". Their immediate intention would be first to fix the person, then find a solution for the problem.

For the other set of people ( Type B) (fewer in numbers! ), if any problem happens, the momentary reaction would be, "Why this happened, and what needs to be done?". Their immediate intention would be to recognize the problem and look for a suitable process, eventually fixing the people.

As a human being, whom we would like more, Type A or Type B…?

Most of us like Type B people, and this likability factor enhances their influencing power.
 
When we look for the process solution to a problem without fixing people first, we develop compassion towards others, making us highly influential people in the workplace.

I work with one CEO who is soft-spoken and calm; whenever a problem happens, he never loses his temper, fixes the process, and educates the person with more compassion. People never complain about him and like to work with him. Works get done out of respect for him than his power.

Only a few people get this practice right, and they become influencing people.
 
It needs awareness of our reaction to problems and practice fixing the process.
 
Have a great week ahead.

Power of Edifying others

 Power of Edifying others

(Emotional Management for Personal & Professional Growth Series)

As we discuss the topic of "People Skill at the workplace," let us discuss some insights on improving people's skill management techniques.
 
For the last few weeks, we have discussed some of the cause and effect of human emotions like pain vs. pleasure, recognizing, appreciation, people's reasons for their actions, beliefs behind the behavior, etc.
 
Now let us discuss some of the proven processes to apply when dealing with people. One such process is “EDIFYING.”

The meaning of Edifying is to build.

“If you edify a person for some qualities,” means you build a person for those qualities. You may be building the quality himself/herself and the minds of other people as well.

Edify a person, to others and themselves, even for the things you wish they would do. They'll soon begin to "believe in the qualities " and start adopting the traits and behaviors for which they are being edified.

For example,

Your friend  praised you and said, “you are very punctual for every occasion and straightforward in expressing your views.” This expression is something your friend edifies you (build) for those positive qualities.
Eventually, you behave up to, at least to friend's expectation of being punctual and straightforward as much as possible. Indirectly you strive to be consistent on those behaviors for which you have been edified.
 
It happened to me also in my school days, even though I did not know the meaning of edifying. Whenever i was promoted to the next class, the class teacher informed the next standard class teacher that i was a brilliant student. This used to happen every year and to maintain that “Build-up”! i  was striving hard to be a “ so-called" brilliant student in academics ( fortunately or unfortunately, i have never been excelling other than academics.I wish someone edified for other talents).

You can relate in your life that someone introduced you to the third person with some buildup; subsequently, the third person might have treated you according to what he was briefed.

That is the power of edifying as it emerges from the deep emotion of human beings that we want to be notable and recognized for something. We strive to meet the expectation.

In a professional environment, this is one of the powerful processes every leader can adopt by identifying positive qualities in each people and making the person aware of  (as 1-1 basis) or in front of others. That edifying process will make the person or make others expect the behavior from the person.

When you expand this concept, you can edify your team and your industry as well. Because what you expect comes to you.

Improve your FEEDBACK process

 Improve your FEEDBACK process 

(Emotional Management for Personal & Professional Growth Series)

 

As we discuss the topic of "People Skill at the workplace," let us discuss some insights on improving people's skill management techniques.
 
Let us understand one more cause and effect of people's emotions.
 
By nature, most of us do not like when someone is pointing us and giving feedback. In a professional setup, we tend to listen to other’s views on our behavior or actions, but most of the time, we do not internalize. As a result, only a few people have the mindset to accept feedback as an opportunity for improvement.

The reason could be how we give feedback and how others receive it determines whether the feedback is genuine or criticism.

 We have discussed some insights on feedback from both GIVER and RECEIVER perspectives sometime back, and the link is given below.

https://lifeexcellenceinsights.blogspot.com/2019/10/responding-to-feedback.html

 https://lifeexcellenceinsights.blogspot.com/2017/04/mind-your-intention-while-giving.html
 
To overcome the above challenges in perceiving the feedback as criticism, the modern coaches suggest a new way of giving the feedback, and they coin the word “feed-forward.” The purpose is identical in both terminologies, but the only difference is in Feed-forward; we intend others to correct or improve the behavior with our collaborative, suggestive approach.
 
For example,

Assume that your colleague made a report with many analytical typo errors. You can give feedback that the report is full of mistakes and this needs to be improved. Depending on the person, the feedback will be perceived as a criticism or improvement area. In this process, you are just focusing on the PAST and no interest or suggestions to improve.
 
Whereas in the Feedforward scenario, you jointly work with him/her to improve the analytical, typo errors aspects in the future. You may be suggesting different ways to enhance the presentation like software installation etc. In this process, the receiver senses the message for improvement and clarifies the improvement methodologies.

The purpose of indicating poor performance is met, and in addition with FUTURE actions are also indicated. So this is something proactive and friendly approach to dealing with people on improving the poor performance or behavior.

This feed-forward calls for patience, passion for helping others. In my opinion, that is required for the people managers if you want to improve your people management skills.

Just try the feed-forward method in your professional interaction, as this works for me.

Let us some insights next week and stay safe till then!

Recognize others for good behavior & task

 Recognize others for good behavior & task 

(Emotional Management for Personal & Professional Growth Series)

 

As we discuss the topic of "People Skill at the workplace," let us discuss some insights on improving people's skill management techniques.
 
Let us understand one more cause and effect of people's emotions.
 
We, as human beings, always look for recognition; that is, we expect others to acknowledge us for our behavior and tasks. That is nature. When someone recognizes or acknowledges us, we tend to repeat the same behavior or task to them in the future as well.

For example,

You recognize your colleague who had managed a crisis very well, and you acknowledge him/ her and say, “hi, you managed the situation very well.” This recognition will reside with him/ her forever, and he/ she will repeat the same behavior/action when a similar situation arises. That is the cause and effect of human emotions.

(Note that you just recognized and acknowledged, not even appreciated, There is a thin difference between appreciation and recognition)
 
Recently, i watched one of the reputed CEO’s interviews in which he responded to a question,” When are the happiest moments in your work?”. He replied," whenever someone recognizes my work, I feel happy. Adding to that, he narrated, "When i  present something to my board of directors and when they acknowledge and say, “Presentation is good,” that is enough for me to feel happy.”
 
From the interview, i  realized that whether you are CEO/ Business head with a proven track record or a beginner at a young age, all the people, as human beings, expect others to recognize our good behavior or actions.
 
If you understand this insight and acknowledge someone for their good behavior or actions or effort (not even result), they will repeat the same behavior many times. That is one of the simplest ways to get things done and manage the relationship. (i.e., People skills)

It looks elementary and common sense, but most of us ignore this aspect either due to taking a granted attitude or being egoistic of not expressing out.

Many times i realized that only when we are internally happy, we do recognize and appreciate others. When we are in a low state, we never recognize the good things.

Hence, be in a higher, positive state, look around and recognize your colleagues / junior colleagues for good behavior and task, making us good at people skills.

Let us discuss some more insights on people skills next week.

Stay safe till then.

People do for their reasons.

 People do for their reasons. 

(Emotional Management for Personal & Professional Growth Series)

 

As we discuss the topic of "People Skill at the workplace," let us discuss some insights on improving people's skill management techniques.
 
Let us understand one more cause and effect of people's emotions.

Many of us might have come across a situation where colleagues or junior colleagues agreed to do some tasks when we said, but never did it as per commitment or done with after many followups or completed with half-heartedly.

Some managers use to complain that people are not doing the task as they want them to do.

“The reason is that people are doing the things for their reasons, not for your reasons.”

The only reason for others to do is “THEY WANT TO DO."

Many times, our wants (reasons) and other wants (reason) is different. When there is a conflict of interest, things will not happen as we expect.

We can bridge the gap only through a trusted relationship, feedback, and in turn, positively influencing.

Some time back, i have experienced this conflict with one of my clients. I wanted them to prepare a macrolevel plan for an important project. They seem to be understood the context, importance and agreed to do so. But things got delayed, and i realized that my want(reasons) and their want (reason) are not matching.
My reason for the macro-level plan was to judge the potential quickly, and their reason was to arrive at the plan they should have more data, accuracy, availability of time, and so on. Because of many if's and buts, they did not want to initiate the task.

On realising the gap, i worked with them further to brief the benefits of quick overview and also clarified some of the ambiguities. Then finally things were done.

My key  realizations are 

Generally, people want to do as the intention is right, but other issues like doubt, lack of clarity, fear pulls them from doing it.
 
As leaders/managers, we need to establish the compelling need for completing the task to others. That can be done by building trust in what we say and how we say. It is mainly about bringing more clarity on the intention and transferring the same emotional aspect to others. Let us discuss the various methods in the coming weeks.

We need to clarify whether others have understood our wants/reasons. Most of the time, the feedback aspect we forget as we generally tend to say/hear, what we want to say/ hear, other things we use to filter or ignore it. We miss seeing things from other’s perspectives.
 
The key learning is that people are motivated to do things only when aligned with WHAT they WANT TO DO. Relating that WANT and bringing the motivation to do it through interpersonal and communication skills is essential for any leaders/ managers in getting things done.

Let us discuss some other people's skills next week.

Stay safe till then!
 

What kind of emotional experience do others get from you?

 What kind of emotional experience do others get from you? 

(Emotional Management for Personal & Professional Growth Series)

 

 As we discuss the topic of "People Skill at the workplace," let us discuss some insights on improving people's skill management techniques.
 
Before getting into the techniques, let us understand some of the principles of human emotions.

The ultimate purpose of people skills is to get things done and maintain a high quality of relationships.

Lesson 2: 
 
By nature, as human beings, we are always keen on either maximizing pleasure or minimizing pain in any actions and interactions with others.
 
Pleasure includes the feeling of pride, happiness, enthusiasm, fun, respect, joy, learning new things, and any other positive emotions.

Pain includes guilty, sadness, embarrassment, shame, feeling inferior, and any other non-positive emotions.

We always try to maximize pleasure and avoid pain.

For example,

At a personal level, when we take a task, we would like to complete it to get the most satisfaction from it, and we do not want it to get incomplete and then get the feeling of regret. For instance, when we make mistakes, we tend to explain as our mind does not accept the pain of realizing our incapability of not making things right. To avoid emotional pain, we justify with logic. That is the nature of us.

Similarly, at an interpersonal level, people are looking for gaining positive emotional experience from the work (like pride, appreciation, empowerment, learning something new) rather than non-positive experience from the work (like getting blamed, frustrated, feeling low, etc.).

To sum up, either at a self-level or an interpersonal level, everyone desires to maximize pleasure, minimize pain, or even avoid the pain.

If we want to improve people management skills, we need to remember this principle.

Also, we need to ask ourselves is, what kind of emotional experience are we giving to the people when they interact or work with us?

Are we giving others the most positive emotional experience, like respect, making others feel good, secure, comfortable to express, or another way?

When we enhance the positive emotional experience of others, we strengthen our people skills, that is, getting things done and improving the quality of relationships.
 
Let us learn some more principles next week.

Stay safe till then!

How our belief system affects people's skills?

 How our belief system affects people's skills?

(Emotional Management for Personal & Professional Growth Series)

 

As we discuss the topic of "People Skill at the workplace," let us discuss some insights on improving people's skill management techniques.
 
Before getting into the techniques, let us understand the cause and effect of our beliefs on people skills.

The ultimate purpose of people skills is to get things done and maintain a high quality of relationships.
 
Lesson 1: How our belief systems or assumptions affects the people skill?
 
The belief system is nothing but what we believe as truth or simply our assumptions. This belief or assumption plays a significant role in getting things done and maintaining relationships with others.

For example,

As a manager or the business head, you are supposed to send the quotation for an inquiry, and you are delegating the task to your junior colleague by stating that the task is URGENT.
 
Even after two days, you are not getting the tasks done by your colleague, and you call him/ her and get into an argument, and finally, somehow task is completed.

Here only your belief or assumptions and your junior colleagues’ beliefs or assumptions work against both.

When you refer URGENT, say, for example, you assume that TODAY is urgent, whereas your junior colleagues believe that TOMORROW is urgent. Why is there a difference in assumption? Because both are coming from different experiences and backgrounds and inturn the assumptions or beliefs are also different. Both look at things from their angle based on their BELIEF SYSTEM.
 
Naturally, when there is a difference in assumptions or beliefs, there is a high chance of not getting things done on time, or there may be a strain in the relationship.
 
When you understand this lesson, you may change your communication by stating when you want the quote, say by stating today evening at 4 pm.
 
The point is that we need to ensure the following when we assign the task to others.

• Clarify whether our assumptions and others' assumptions are the same or not?
• What questions do we need to ask others to ensure they are in the same assumptions as ours?
• What information do we need to give to avoid the conflict of assumptions or beliefs?

When we know the difference exists in ASSUMPTIONS OR BELIEFS in each individual, we can change our communication practices! That will help to improve our people skills.

Let us discuss other lessons next week.

Stay safe till then!

Developing People Management Skill

 Developing People Management Skill 

(Emotional Management for Personal & Professional Growth Series)
 

As you recall that when we initiated this series on managing emotions for personal and professional growth, we discussed broadly three parts of emotional intelligence

1. Managing self
2. Achievement orientation
3. Managing others

Having discussed the first two parts, let us discuss some of the insights related to Managing Others.

In a professional or organizational context, "managing others" means managing the people to balance both the result and the relationship. The people could be your boss, colleagues, and your junior colleagues.

Some of the questions or dilemma most of the business head and manager  have 

 “How to keep the people motivated to get most despite the challenges and uncertainties”?

"Am I a good leader or manager?"
 
"Am I focussing more on task and compromising soft aspects or more lenient on people and losing focus on the task?"

"Am I balancing task/ result and people/ relationship well?"
 
For all the questions above, the answer lies in our ability to manage emotions regarding people management. People management skill is all about that ability.

Why is people management skill important?

We might have come across some very competent managers in technical or functional expertise but still struggling to cope with relating people and relationship management. Their career growth also slows after some time.

Even with moderate technical or functional expertise, some people are pretty successful in achievement by leveraging people around them. They are liked by all and perceived by others as influencers.

When you are moving up in career ladder, people's skills play a significant role along with functional expertise.
 
Where the gap exists?

The gap is mainly on managing emotions when dealing with people. It is the ability to relate with the people, motivate, tap the potential, manage conflicts, solve complex problems, and influence anyone beyond the functional boundaries.

                                       
 
Let us discuss those aspects in the coming weeks and solicit your personal experiences or challenges on people management.

Stay safe until then!

How a Leader brings conviction to the team to achieve?

 How a Leader brings conviction to the team to achieve?  

(Emotional Management for Personal & Professional Growth Series)

 

As we discussed last week on the importance of personal conviction to achieve something in the workplace, two factors determine the conviction. One is the emotional part, and the other is the rational part.
 
The emotional part is bringing on the compelling need to achieve, and the rational part gives clarity on the path to move ahead. When both are ensured in any task, there is a high possibility to succeed. When either one of the parts is missing or not given appropriate weightage, there are high possibilities for slow progress or underperformance.
 
For example,
Generally, most of us take the goal of achieving physical fitness. But not all people succeed consistently. The reason is the lack of deep, compelling need. If we give ourselves that fitness is good for health, it won’t help push us to achieve. Alternatively, if we associate physical fitness with our survival or associate with family members, the probability of achieving the desired fitness level is high.

I had witnessed one of my relatives gave up some of his lifestyle habits when he was diagnosed with a life-challenging disease. The change happened because emotionally, there was a compelling need to change from a survival perspective. 

There is a high level of conviction to achieve when there is an emotional connection with any achievement goal and personal life like survival, pride, reputation, appreciation, monetary benefits, or growth.
 
The next aspect is that even though we have an emotional connection to achieve when there is a lack of clarity on attaining (to some extent), it likely affects the conviction. For example, one wants to become financially independent but does not know the methods, avenues, and environment. The rational part makes it less likely to bring orientation towards achievement.
 
Being aware of the importance of emotional and rational aspects towards achievement orientation, the leaders plan well when delegating the task. They bring the compelling need of any task to the team by connecting the benefits to them and available with the team for guidance/support during the journey to enable the team to perform better.
 
Hence, one has to ensure both emotional and rational parts are being addressed equally for any achievement orientation.

You can relate with your experience where you succeed in any task, and there could be a balanced mix of emotional and logical parts!

Have a great week ahead.

Commitment -Nature or Nurture?

 Commitment -Nature or Nurture? 

(Emotional Management for Personal & Professional Growth Series)

Last week, we ended up with one question, whether the personal commitment is an inborn quality or can be nurtured to any person?

 
For quite a long time, i use to observe and wonder how some people are committed to their work, being consistent. Also, i use to hear from business heads/managers that some people are not committed to the work or towards achievement. One question i always seek answers to is whether the commitment is naturally existed as inborn quality or being nurtured by the environment. 
 
I found some research studies on personality traits and the impact of genetics and the environment.

The finding summarised below for quick reference.
 

• People develop a strong identity as they age, and maturity brings a more significant commitment to whatever task they take. At a young age, people are exploring their identity. In this process, there is a perceived gap in the commitment of others.
• Even though some of the personality traits are inborn, those are not stable. Those are subject to environmental factors like those with whom they are associating and get influenced.
• Role clarity and continuity in the role bring more commitment than consistency in the environment.

The key learning for me is that both inborn and environmental matters in cultivating the commitment among the people in the workplace.

How can the leader interpret the above findings and apply them in the workplace?
 

• People are at different levels of evolution. Each one requires TIME to change. Let us give it.
• Leaders / Managers are role models in demonstrating commitment consistently. When people work under a committed person, eventually he/ she becomes, which I have witnessed in many places. For example, when the leader is committed to responding to customer complaints within 24 hrs, people under them also committed the same pace as i have witnessed in one of the organizations.
• Since people are struggling with their identity, role clarity, distractions, overnight success pressure, and dilemma,  the leader’s time in spending time with people brings change towards achievement commitment.
• People development is a nurturing process, and it is the role of the people manager.

We need to ask ourselves whether we are committed to people's development in the workplace!

Developing the team's big picture thinking

Developing the team's big picture thinking

Having discussed the process of developing big picture thinking at an individual level, let us understand how smart leaders teach the big picture thinking to the team.

As I observed some leaders and their method of developing big picture thinking among the team in the organization as follows

1. Sharing the big picture perspective frequently to the team.
2. Briefing the context when delegating the task 
3. Helping the team to see the meaning in the work

1.    Sharing the big picture frequently to the team:

I know one CEO of a social organization, whenever, he conducts a meeting with his team, he makes a point to share about the prime purpose of the organization as "Making positive Impact" to customers. The team also articulate the same purpose and behave inline with the big picture perspective during in any business transaction with the customers and stakeholders. 

2.    Briefing the context when delegating the task:

Most of us tend to give a checklist or to-do list to the junior colleague. Effective people use to delegate responsibility and brief the person about the context of the job.

For example, instead of merely asking your salesperson to prepare the next three months' sales projection, if you give the context of sales projection to manage the plant capacity, mobilizing the working capital and so on, that will make the person more careful on the accuracy of the sales projection. (The point is wherever possible, brief the context as this makes the other person understand the big picture!!)

3.    Help the team to see the meaning of the work:

When anyone knows the meaning of his / her work, it will enhance their big picture thinking and contribution. As we are predominately organized ourselves as a department or function, most of the time, the team's thought process will be confined from a functional perspective. The leader's role is reminding the individual or team how the work is aligned with organizational objectives or how their work is helping the customers.

The effective leader is continuously striving to develop 360 perspectives both at self and at the team's level.

Let us discuss when we need to switch over between big picture thinking and micro detailing next week! 

Barriers to developing others

In continuation of last week discussion on some of the misconceptions/ barriers  in developing others, remaining are given below
 
 "I do not have time on development; I have my work."

Most of the managers expressed this as the barrier for developing others. The underlying cause for this expression is how we look at the position. Even after elevating from individual contributor to lead with responsibility for the team, we think of self-contribution only.
 If you start to look at your positional success as 50 % development of others, 50 % of the individual contribution, then your perspective will change about your responsibility towards developing others.
 
 "Development is HR functional activities."

Some of us have a misconception that the HR function should take care of people development. In my opinion, HR function can only facilitate the environment for development, the immediate supervisors/ managers only can understand his teammates in a better way on the development aspects, and he must be the owner for development.
All other functions play a supporting role only.

“People are not picking up; they are not interested.”
 
 This expression is also related to the compassion and care a team leader display towards the team. Each people require different methodology of teaching or communication. When the lead does not equip enough to learn the different communication process and eventually lose the patience to develop others.

The point is how you are looking at your job and people makes a difference in your intention to develop others.
 
Sometimes, an organizational environment is also not conducive for spending time on the development of people.

However, it is a primary responsibility of managers/leaders to develop the team and through them to deliver the result for holistic growth.

The action point is to look at your perspectives about people, your position and development aspects! 

Leading through development -(Misconceptions in developing others)

As we discussed the importance of developing others for both personal and organizational success, some misconceptions and barriers that prevent some people from spending time on developing others. As an exception, some people are very passionate about genuinely developing others. If we bring clarity on the misconceptions and the barriers, that will change the way they look at the development process.

As I came across some of the phrases, people use regarding development, and I consider those statements as misconceptions and barriers. Unless we change those mindsets underlying those statements, externally, we may not spend quality time on development.

“People are educated and experienced enough to do the job; that is why they are hired.”
“ People development has to be done by HR functions.”
“ I do not have time for development; I have my work to do.”
“ People are not picking up; they are not interested.”
 
Let us discuss each of the statements

“People are educated and experienced enough to do the job; that is why they are hired.”
 
In today’s given complexity of work, changes in business assumptions, challenges on planning and execution, outgrowing technologies on both personal and business processes, not all the people are equipped to that environment even though qualified. People need guidance, perspectives, motivation, push from the immediate supervisors/managers to unlearn, learn, experiment, experience and deliver the results.

For example, most of the people are aware and qualified in modern problem-solving methodologies, tools, and techniques. Still, the organization suffers from the solutions approach or converging to solutions on implementation. This situation calls for experience, insights on using different methodologies, tools, and techniques. If the team is not helped by seniors to look at the insight of the data and guided to arrive solutions, then, the team is regarded as not equipped enough on problem-solving.

Hence, as an experienced or senior person, your time on development becomes essential even though the team is formally qualified and experienced in a different environment.

Let us discuss other misconceptions next week!

Leading through developing others (Why do we need to develop others?)

In an organizational environment, one of the primary responsibility of a leader is to develop his team members to the next level of competency. The necessity can be looked at both a leader and a team member's perspective.

From a leader's growth perspective:

Assume that you are not developing your team to your competency level, then you are forced to do the routine things you are doing and you will not have time to develop yourself for new learnings. Your growth stagnates there

When you are not preparing the teammates as the successor for your job, while management considers you for elevation or different growth opportunities, they think twice about existing positions as there is no right successor. Management may want to keep you in the same position until they find an alternative. You are losing new opportunities.

From the team members perspective :

 In today’s scenario of learning and opportunities, real talent will find its way for their growth. If you are not taking care of your people development and growth, eventually your smart team member finds his own way to grow either in your existing organization or in the new organization.

Generally, people regard you as a leader only when you help them out to bring out their potential.

You will grow only by helping others to grow.

Hence, in all dimensions, as a leader of your team, you should develop your team.

However, there are some misconceptions and barriers to developing others and let us discuss next week.

Have a great week ahead!

Leading through developing others

Having discussed the three phases of leadership development viz, Leading self, Leading others, Leading through  Result, the final and 4^th phase of the leadership development process is “ Developing others.”

What is meant by developing others?  

In a professional setup, developing others means your intention to spend your time and energy to develop others in terms of professional competency enhancement.

The efforts could be on any or all of the following areas.

1.Imparting the knowledge or sharing your experience with your team or next generation
2.Facilitate for skill development or applying the knowledge by your teammate
3.Giving your feedback or coach others to inculcate the right behaviors for growth
4.Being available for mentoring or guiding others by offering your perspectives

Since as a leader, you have grown up in a career ladder through your competency, now it is your turn to lift others to your level of competency. That is the development of others.
 
As I have observed in most of the organization, people are inclined enough in developing themselves, delivering results as part of leadership development, but not giving equal importance on developing others except a few people who have a genuine interest on others. This scenario is not by intentional, but due to lack of awareness and misconceptions of development.

In some organizations, there are systems and processes of developing others as a necessary process, and there is a governance mechanism to ensure people are spending time on developing others. However, developing others must come within as part of giving to others, and it is a moral responsibility of everyone who has grown up on the professional ladder.

Let us discuss the following aspects  of developing others in the coming week

1. Why do we need to develop others?
2. Misconceptions in developing others
3. Methods of developing others
4. Insights on giving feedback
5. When is coaching required?
6. Need for being a mentor to others

 
Have a great week till then!

Why is patience required for development ?

      

One of the most challenging tasks for self at a personal level or leaders in a business environment is to reach next level growth by changing self or inspiring others to change. The strange nature of the change management process is that it requires continuous effort on nurturing and the result may not be visible immediately. Without knowing the change management process and with impatience mentality, most of us, either give up the effort or getting into inferiority feeling or spoiling the relationship or environment.

        As you might have aware of a bamboo tree, it is different from other trees as it does not grow in the usual fashion. While most of the trees start growing steadily from the beginning, this Chinese bamboo tree does not even break the ground for the first four years. Then on the fifth year, this tree starts to grow at an amazing growth rate. It is said that within four to five weeks time, it even grows to 90 feet height. Actually, during the first four years, growth is not visible externally, but the tree has internally grown and made the roots strong. This nature reveals a lesson on our growth efforts on self-development or on other people development.

        Whatever efforts we put on self-development or people development, it works internally and needs time to be visible externally. Here the key point is your patience to go through the process makes you realize the result, especially on self development or people development.
       

Why should I develop my team?

In one of my recent management seminars to senior leadership team, one participant asked the following question, which I think, is powerful and thought provoking.

 He questioned, “Why should I develop my  team  by teaching all my  years of learnings and spending    time to guide them? If I equip them, will not be a threat to my position?”.

My response to this is as follows

1.Assume that you are not developing your  team and not preparing any  successor for you. When management  considers you for elevation or  different growth  opportunities, they think twice about existing  positions as there is no right successor. Management  may want to keep you in the same position till they find an alternative. Who will be the loser?

2.Assume that if you are not  developing your team, you will continue to do the same job forever and how will you equip yourself for new learning’s and new growth?

3.In today’s scenario, real talent will find its own way. If you are  not  taking care of your people development and growth, eventually  your smart team member  find his own way to grow  either in your existing organization or in the new organization. You will be just witnessing their growth.

4.By law of nature, you will grow only by helping others to grow. In the short term,  you may feel, you are not getting what you deserve, but in the long term, your growth depends on  winning mindset, accepting the change, helping others, seeing the big opportunities in the world!!.

Hence, in all dimensions, as a leader of your team, you should develop your team.

Would like to hear your perspective on this question!!